Privacy Policy

Effective date: May 21, 2024

Introduction

PS Solutions is a company that operates the website https://pss.pyisoe.com/ (the "Website") and the "PS Speech and Translation" add-in (the "Add-in") under the PYI SOE LTD registered in Myanmar. We respect your privacy and are committed to protecting your personal data in accordance with this policy.

This policy explains what personal data we collect from you when you use our Website and Add-in, how we use and disclose it, and what choices you have regarding your data. Please read this policy carefully before using our services or providing us with any information.

By using our Website and Add-in, you agree to the terms of this policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use our Website and Add-in or provide us with any information.

This policy may change from time to time. We will notify you of any changes by posting the updated policy on this page and informing you via email or a prominent notice on our Website and Add-in. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically for any updates.

What personal data do we collect and why?

Personal data is any information that can be used to identify you as an individual. We collect different types of personal data from you depending on how you interact with our Website and Add-in. We use this data for various purposes, such as providing and improving our services, communicating with you, and complying with our legal obligations.

·       Personal Data: This is the information that you voluntarily provide to us when you register, create an account, or contact us through our Website or Add-in. This may include your name, email address, phone number, and other details that you choose to share with us. We use this data to identify you as a user, provide you with access to our services, respond to your inquiries, and send you relevant information and updates.

·       Usage Data: This is the information that we automatically collect when you access and use our Website and Add-in. This may include your IP address, browser type and version, device identifier, pages visited, time and date of visit, duration of visit, and other diagnostic data. We use this data to monitor and analyze the usage and performance of our Website and Add-in, and to enhance the user experience and functionality.

·       Audio Data: This is the audio recordings that you submit to us through our Add-in for transcription. We use this data to provide you with accurate speech-to-text transcriptions and to improve the quality and accuracy of our services.

·       Text Data: This is the text that you enter or receive through our Add-in for translation. We use this data to provide you with translation services between supported languages and to improve the quality and accuracy of our services.

·       Cookies and Similar Technologies: These are small files or pieces of data that are stored on your device when you visit our Website or use our Add-in. They may contain an anonymous identifier that allows us to recognize you and your preferences. We use cookies and similar technologies to track and measure the activity on our Website and Add-in, to remember your settings and preferences, and to provide you with a personalized and secure user experience. You can manage your cookie preferences through your browser settings, but if you disable or reject cookies, some features of our Website and Add-in may not function properly.

How do we share and disclose your personal data?

We do not sell, rent, or trade your personal data with any third parties for their own marketing purposes. We only share and disclose your personal data with your consent or as necessary to provide and improve our services, or as required by law. We may share and disclose your personal data as follows:

·       Service Providers: We may employ third-party companies and individuals to facilitate our Website and Add-in, to perform services on our behalf, or to assist us in analyzing how our Website and Add-in are used. These service providers may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. For example, we may use Microsoft Azure services for processing audio and text data. These services adhere to strict data protection standards and are only authorized to use your data as necessary to perform their functions.

·       Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with our Website and Add-in, to protect the personal safety of users or the public, or to protect against legal liability.

How do we protect and store your personal data?

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We store your personal data on secure servers located in Myanmar or other countries where we or our service providers operate. We may transfer your personal data across borders, subject to applicable laws and regulations. By using our Website and Add-in, you consent to the transfer of your personal data to these locations. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.

What are your rights and choices regarding your personal data?

You have certain rights and choices regarding your personal data that we collect and process. You can exercise these rights and choices by contacting us at the email address provided below. Depending on the applicable laws and regulations, you may have the right to:

·       Access: You can request access to your personal data that we hold and receive a copy of it.

·       Correction: You can request correction of any inaccurate or incomplete personal data that we hold about you.

·       Deletion: You can request deletion of your personal data that we hold about you, unless we have a legal obligation or a legitimate interest to retain it.

·       Objection: You can object to our processing of your personal data for certain purposes, such as direct marketing, unless we have a legal obligation or a legitimate interest to continue the processing.

·       Restriction: You can request restriction of our processing of your personal data in certain circumstances, such as when you contest the accuracy or the lawfulness of the processing.

·       Portability: You can request transfer of your personal data that we hold about you in a structured, commonly used, and machine-readable format, or request us to transmit it to another controller, where technically feasible.

·       Withdrawal of Consent: You can withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of the processing before the withdrawal.

·       Complaint: You can lodge a complaint with a supervisory authority in your country or region, if you are not satisfied with how we handle your personal data or respond to your requests.

How do we handle links to other websites?

Our Website and Add-in may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's website. We strongly advise you to review the privacy policy of every website you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

How do we handle children's privacy?

Our Website and Add-in are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we will take steps to remove that information from our servers.

How can you contact us?

If you have any questions or comments about this policy, or if you want to exercise your rights and choices regarding your personal data, please contact us by email at admin.pyisoe.com. We will respond to your request as soon as possible, but no later than 30 days.